Cookie Policy

Cookies Policy

Safe Hands Funeral Plans ("us", "we", or "our") uses cookies on www.safehandsplans.co.uk (the "Service").

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies.

How Safe Hands Funeral Plans use cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service to operate more efficiently, to enhance and customise your experience of the Service, to enable us to perform research and provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service:

Essential cookies.

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-parties are responsible for the cookies they set on our Service and we have no control over them.

Email tracking

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

What cookies do we use?

Necessary Cookies These cookies enable core site functionality and are needed to make our websites work. If you disable these cookies, you might affect how the website functions.

Name Purpose Expires
-cfduid The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. 4 weeks
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
AWSELB This cookie is associated with Amazon Web Services and is used for managing sticky sessions across production servers. 6 minutes
JSESSIONID Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests. The cookie is a session cookies and is deleted when all the browser windows are closed.

Performance Cookies These cookies help us make sure that the website is working properly and fix any errors.

_utma This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 2 years
_utmc The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new. 2 years
_utmz This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. 5 months
_utmt The cookie is set by Google Analytics and is used to throttle request rate. 10 minutes
_utmb The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 30 minutes

Marketing cookies These cookies help us to track visitors across websites The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Fr The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behaviour of the user across the web on sites that have Facebook pixel or Facebook social plugin. 2 months
_fbp This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. 2 months
Test_cookie This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users' browser supports cookies. 15 minutes
F24_autoID This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months, otherwise, 10 years.
F24_personID This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. 10 years

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Here are some links that might be of assistance:

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies on the following third-party websites: